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Global Roaming Knowledgebase & Customer Services
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Getting started
Getting Started Extended User Guide for SIM and eSIM
Dashboard Mandatory - Communication with existing clients only through secure Member Area
Order Processing and the right to refuse service
and 12 more ...
Member Area
Member Area Access
What is Member Area? What can I do there?
How to access Member Area?
and 1 more ...
Customer Services - Contacting us
How to contact us?
eSIM - iPhone - SmartWatch
What is eSIM or Digital Sim?
Which device is compatible with eSIM? / eSIM ready / eSIM compatible devices
How to activate and install eSIM for iPhone - Using Dual SIM with an eSIM
and 11 more ...
DayPass Daily Data Plan
When & How I activate the DayPass Daily Plan
Why data connection drop
Can I add DayPass Plan to any eSIM-SIM
and 8 more ...
Shipping and Delivery
Where do you ship?
eSIM digital delivery timescales
What if I travel soon?
and 4 more ...
Billing, pricing, rates, recharge, top-up, credit
What are the service rates / prices?
How to check my credit / balance?
How to reload - add funds - Top up - Recharge
and 5 more ...
Call and Text
What is my eSIM - SIM phone number
Call and Text activation
Making Call
Blog, Articles
Did you know that your iPhone has eSIM and can be used as Dual SIM?
Does new Google Pixel 4 have eSIM? How to find out?
How to make your iPhone Dual Sim with eSIM and save on roaming charges?
and 5 more ...