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Global Roaming Knowledgebase & Customer Services
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APN eSIM VEX 2022
Enter the following APN parameters: APN: data.mono Leave all the other fields empty. Once this is done, your SIM will automatically attach to the local cellular network!
Getting started
eSIM SIM-VEX Extended Guide 2022
Extended User Guide MobilityPass 2022 SIM Cards (VFT) and eSIM (VET)
APN eSIM SIM-VET 2022
and 14 more ...
Member Area
Member Area Access
What is Member Area? What can I do there?
How to access Member Area?
and 1 more ...
Customer Services - Contacting us
How to contact us?
eSIM - iPhone - SmartWatch
How do I get eSIM?
What does eSIM mean?
Which device is compatible with eSIM? / eSIM ready / eSIM compatible devices
and 18 more ...
DayPass Daily Data Plan
When & How I activate the DayPass Daily Plan
Why data connection drop
Can I add DayPass Plan to any eSIM-SIM
and 8 more ...
Shipping and Delivery
Where do you ship?
eSIM digital delivery timescales
What if I travel soon?
and 4 more ...
Billing, pricing, rates, recharge, top-up, credit
Active SIM & End of Life
What are the service rates / prices?
How to check my credit / balance?
and 6 more ...
Call and Text
What is my eSIM - SIM phone number
Call and Text activation
Making Call
Blog, Articles
Did you know that your iPhone has eSIM and can be used as Dual SIM?
World-First car to feature Dual Esim connectivity – New Land Rover Defender
Does new Google Pixel 4 have eSIM? How to find out?
and 6 more ...